Then surely the guy insists on being able to speak with his wife to arrange a time/meeting place?
Do they pay their speakers?
Non-speaker could've insisted on speaking to his wife to arrange a time to meet afterwards, fulfilled his presentation/speech, then written a complaint about lack of flexibility later.
For that matter, they also owe the speaker and his wife an apology. Of course, as you could only expect from Microsoft, this has not happened.
Sounded like a pretty awkward situation as it was handled (shouldn't have been led on, and should've been encouraged to speak with his wife to arrange a meeting time later), but the non-speaker seemed a little precious to me.