Just to make it clear, I'm not an engineer (I'd like to be good enough to be considered one, but that's a long way off). I'm more of an enthusiastic amateur who knows enough to badly break things. And the people who ask most frequently ask are ortho surgeons with a patient asleep on the table. Anyone who waits until that late in the piece then asked for a 1.5gig email becuase they weren't organised enough to sort out access to images in the 3 month lead up to an operation is not a normal person.