Yes its true that neural nets are not used in commercial systems because its computation intensive and also needs huge infrastructure even for things like finding cat images out of youtube videos but the results are far more accurate then any of the statistical methods used in commercial systems. There is time-performance trade-off when it comes to choosing statistical methods over neural nets and also it's a field yet to be explored. I will be writing a series of article on neural nets for beginners and advanced programmers . Please stay tuned.