talking to your support / dispute resolution team is a waste of time - I felt like they're one of those $1/hr people who just don't care
now it's a violation of your ToS but at the time when I described the situation to one of your support guys it was OK...
I even told him that I'm not happy and that I'm being brushed off - I even mentioned that I'll write about it somewhere - but he didn't care about any of that - he ended our conversation with:
"Thank you for contacting Freelancer.com, please don't hesitate to contact us again if you have any other questions or concerns."
That's just a customer service FAIL at it's best!
I'm glad that the time came and all of that gets described here
It's time for you guys to wake up and stop treating your customers like cattle!