All Is Fair in Love and Twitter
nytimes.com
nytimes.com
Some of this story rings true and some of it is total nonsense.
To my understanding of it, Twitter's staffing is much more a story of meritocracy. People were pushed out or replaced as the company outgrew their ability. Every replacement ended up being an upgrade. That includes Noah to Jack to Ev. And that also includes the turnover on the early tech team once the Summize team was acquired.
Twitter grew 1400% in 2007. That's a lot of growth and it's not necessarily a knock on someone to be a good fit early but to be over their head by the end of that year.
But the ways those facts are connected is just the author's interpretation. I propose an alternative, less sinister interpretation:
Although the history of Twitter includes hurt feelings, it's mostly a history of rational decisions to put the right team in place to keep up with rapid growth.
I'm intrigued by how pathologically obsessed Jack Dorsey seems to be with Steve Jobs. The more I learn about both men, the more I'm convinced that Dorsey is simply trying to copy Jobs in everything he does, from the design of Square's hardware and software to even the way he acts and talks in public.
I used to admire Dorsey greatly (and I still do to an extent), but the more I learn about him, the more I feel like I've been duped and manipulated, somehow. Turns out that a lot of what he said about founding Twitter was a lie at worst and a gross exaggeration at best.
I won't complain too much as long as he's making awesome products, but I can't help but feel a bit uncomfortable knowing that this guy I used to admire is actually a sociopath. A highly functional one to be fair, but a sociopath nonetheless.
Then I read Steve Jobs' official biography, and I started to realize how much of what Dorsey does and says is influenced by Steve Jobs. This new Bilton story is basically just the straw that broke the camel's back.
If you ever have time to check out this talk he gave at Stanford, it's a great example of how he takes bits and pieces of stuff that Steve Jobs was famous for and and makes it his own:
http://ecorner.stanford.edu/authorMaterialInfo.html?mid=2635
E.g. using and emphasizing the words "beautiful", "amazing", and "great" over and over again (a staple of Apple keynotes), talking about focus (like "We want to do a thousand things but we end up only doing 1 or 2 of them"), talking about "telling a story about your company", I could go on but I'll stop here.
This sticks out to me more than anything else in the article. I had no idea Twitter had such a massive headcount.
Does anyone have an idea as to the division of labor? 30% infrastructure, 10% design, etc.
My naivety must be showing, but I have a hard time imagining what all those engineers are up to.
EDIT: Sorry for the confusion. I realize that all 2000 employees aren't necessarily engineers, but I think it's safe to assume >1000 are probably in some sort of development role. To me, that still seems like a fairly large engineering base.
They probably have twice as many people in marketing and sales as they do in R&D or IT.
The S1 filing says:
As of June 30, 2013, we had approximately 2,000 employees, an increase of over 1,800 employees since January 1, 2010. We intend to continue to make substantial investments to expand our operations, research and development, sales and marketing and general and administrative organizations, as well as our international operations.
Saying "there were multiple companies in once space, so the one that was successful was the lucky one" seems awfully hand-wavy to me. There could be dozens of reasons why some succeeded and some failed.
I believe YouTube was the first site that solved the fairly difficult problem of embedding video in your blog and sharing video by taking advantage of the then-new Flash media server and doing some clever transcoding of videos to Flash video format without having the servers melt down.
Prior to YouTube, you had to download proprietary ActiveX plugins to run video (RealPlayer). They were in the right place at the right time and had the right technology to use.
So he prioritized his reputation over that of Twitter, if the OP is accurate. Good for him! It worked out, didn't it? From my read, he never-- not once-- tried to lash our or hurt Twitter. What he did do is use it to maximize its benefit to his reputation. People need to do that sort of thing if they want to be relevant in the Valley; it is, at this point, a reputation economy. Dorsey's "going rogue", if that is a correct story, was his having the sense to play it as one.
If it sounds like I'm being facetious, that's not my intent. Twitter's making a lot of people rich in a way that hurts no one. Even the "pushed out" people are going to have a nice windfall and stirling careers in the Valley. I can't say the same of the two startups (one failed, one still-unknown) where I worked, both of which ended up malignantly hurting people who worked at them.
Dorsey comes off as particularly machiavellian. First betraying Glass and then managing to oust Evans.