I would think established corporations would have strict guidelines on marketing tactics that are allowed.
They hired a small army of commentators to trash HTC and talk up Samsung in blog comments etc.
They may have guidelines in place, but I bet they don't check up on what external agencies do, otherwise this woman would have been found out a long time ago.
Either way, I don't think it's that hard to imagine. These companies, especially mediocre companies who like to "outsource" stuff and not care as much about the result, pay millions of dollars at a time, and don't look into all the details of the advertising campaigns.