I have no idea why Do is closing down, but I'm guessing it has something to do with lack of ROI. Hence, Salesforce has a fiduciary duty to do so.
This repeated criticism on HN of any company choosing to close down a service is bizarre.
This repeated criticism on HN of any company choosing to close down a service is bizarre.
There is no particular reason to think high-level executives at a company have a better understanding of one of their minor products than do the people who post here on Hacker News. Indeed, the people posting here demonstrably have a surplus of time, nosiness, and interest in the industry. High-level executives are generally insanely busy and very focused on their jobs. Which includes understanding their industry, but only as a relatively small fraction of their time.
[1] http://dilbert.com/strips/comic/1995-11-17/
Updated to add: I have no idea what goes on inside Salesforce; this view comes mainly from 25 years of reading the business press.
"We are working on a way to export your data, So long suckerss!!!"