I complained to Adobe (through chat) for a similar reason and suggested they give at least one month of service for free. They extended my subscription on the spot.
I still use their CS software professionally all the time, but since they moved to pushing a subscription CC over software you can pay for once, I've started looking for alternatives, and will not sign up for their monthly service charge, which is around $75 in the UK. I expect it to rise steadily with inflation, and for updates to gradually slow down to a trickle, instead of every two years as before, so it's a very bad deal in my opinion - after just about 6 months it would cost me more than it would to buy an upgrade which never expires and can be used for several years before upgrading.
I'll look at other software instead.