If anyone wants an insider's view, here's a Usenet post from one of the early Microsoft employees, Gordon Letwin:
http://gunkies.org/wiki/Gordon_Letwin_OS/2_usenet_post
Somewhere in the Usenet archive is Gordon trolling the OS/2 users for weeks (or months?) on end. I can't remember the exact details, but he had a bet with several people that Windows would have multitasking, or that OS/2 wouldn't have some sort of multitasking before Windows. The bet was to fly the winner to any city of their choice and buy them dinner.
The discussions were quite heated and it was particulary memorable because he was one of the first 12 employees at Microsoft.