The purpose of a spy is not to "defeat the enemy", but rather to provide the leadership apparatus with a clear understanding of the capabilities and intents of the other actors in the game. (This is the theory anyway). Usually this is referred to as "reducing uncertainty". The intelligence agencies collect raw information, process it (e.g. determine its veracity, probability for accuracy, etc.) and combine it with existing knowledge to produce "product"... the intelligence output that provides the political leadership with the "best estimate" of what the other actors are capable of doing, and what they plan on doing. (capability and intent).
The author appears to have confused SIGINT, HUMINT and covert action (and also doesn't seem to have a clear idea on how spies actually operate). SIGINT is considered particularly useful because it is not subject to the whims, calculations and forgetfulness of a human agent. HUMINT is much more useful in the long run, and this is something that the Russians knew from at least the days of the Okhrana. The Russians wrote the book on HUMINT and have forgotten more about it than the West will ever know. (See "Technophilic Hubris and Espionage Styles During the Cold War" [2])