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Free? All the airlines I've been on had wifi but usually charged for it.

Never seen anyone charge for it. Are you in the US?

Free Wifi is usually a benefit of being a frequent flyer. For Southwest, you need to be an A-List Preferred member (50 flights per year to qualify).

In the US maybe. In the rest of the world it's usually free.

I have never seen free wifi on an airline. Maybe in biz class?