No, EFF is simply wrong. The feature was never released, and instead of posting a "we screwed up" retraction EFF is now trying to shift blame.
I'm not taking sides here, but you have to call a spade a spade.
If it's there and it works, then great for you, but you can't expect a whole lot more. It sucks that they didn't actually make it a published feature with an actual means of accessing it, and take on the responsibility of maintaining it, because it seems like something I'd like to use.
Even by that definition Google never released it. You needed a 3rd party app to access the feature, Google's software alone was not enough. Google didn't fail here, they flat out never released it.
Or perhaps you could argue that they failed by not releasing it (or something similar), but that's different story.