I was so goddamn pissed off that the phone rep, who could barely speak English, had typo'd my number, which I had been very, very careful to say slowly, and to repeat back to him twice, and then be asked to prove myself by faxing a physical piece of paper in order to get my money back, after a total time investment of > 3 hours, after taking into account driving to the store, waiting on hold, etc, that my mindset was very much "fuck this shit." So whatever you say, man. I didn't accuse them of theft. I accused them of being so excruciatingly awful that recovering the $50 was not worth spending more hours of my life dealing with phone reps who could not understand what I was saying.