Hacker News Reader

Thanks for all the book tips. I curious to both of you that responded...do either of you do anything to personally connect with each team member? Do you keep track of each team member's progress and maybe some personal info (like birthday, meaningful events, etc) in any way like in an evernote or personal CRM?

View on HN

take all of your direct reports to lunch periodically, individually. maybe once a quarter, once a month, etc. just talk. not about work, just about life. get to know them. when they have a kid, get them something - a bear with the baby's name on it is a good example, but something personal, too. birthday cards go a long way.

get to know them, like them, and respect them.

Did you do anything to remember these things or did that come naturally and you didn't need to record it anywhere?

oops, with the downtime my reply got lost.

if you have to write it down, go ahead. better to be thought of as someone who can't remember stuff and has to take notes than someone who is insensitive and forgets things that are important to the people around them!

Reply on news.ycombinator.com