A couple questions about the virtual agent if you're inclined to answer.
How did you choose that company? How much does it cost? Can she also do phone support or only email?
How did you choose that company? How much does it cost? Can she also do phone support or only email?
I'm on the "20 hours for ~$300 a month" plan. This is, FWIW, within striking distance of what you'd pay to hire a college graduate full time, but I find it easier to go through a company to avoid the headaches of that.
The VAs are pretty amenable to doing anything reasonable with a computer, which includes phone support. I haven't asked for it, both because I don't offer phone support for Bingo Card Creator and because the US workday would mean anyone offering it from the Philippines would have to be up very late at night, which I do not feel is a reasonable thing to ask of freelancers/employees under most circumstances.
Is this a typical cost for VA's, or is there a way to save substantial money compared to hiring a US employee?