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Comment by astral303 | Hacker News Reader

Here's a perspective from the other side: I purchased Octave and having used it, and asked for a small feature (single-tap to pause). You told me that you don't have much time and will work on this feature when you have time. I understand that, but it's disappointing from the consumer point of view. I wish I knew that before I dropped $5.

Basically, it sucks to be stuck on the "passive" receiving end of a passive income project. Though actually, it's Apple's fault for not letting me trial software.

But I'm glad to hear these projects are working out and wish you continued luck!

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Come on, you spent $5 for an app. For a working app! This is a pretty low price. Actually, it's basically nothing. Of course you can't get support and are not entitled to feature requests at such a low price tag!

$5 is not cheap by app store standards. It's a fair price for an app in that class.

As to whether you're entitled to support or feature requests, you can make an argument both ways. One could generate some word of mouth by following up on (simple) feature requests.

In one of the apps, Fourier, the reviewers say that the horizontal frequency scale is off by a factor of 2 (but the frequency display elsewhere is accurate). That's a small thing to fix that hasn't been fixed since Apr 2012. I think that at a $5 price point, my expectation is that the app is updated with at least bug fixes of that variety.

"App Store standards" don't really work for valuable niche software. They can work for games that end up selling 10 million copies, but there's a reason why professional software with few users is usually priced between $500 and $100 000.

$5 is worth 3 minutes of developer time at common hourly contracting prices. If a developer receives and reads an email from a customer, they will probably end up with no profit. If they respond to it, let alone are adding new custom features, they are certainly losing money compared to working for someone else.

First, wow, I didn't expect any HN readers to actually know about, much less have bought, my work! Thanks.

Second, I understand your frustration. I love building things, and sometimes I wish I could do that full time, but grad school is a 70 hr/wk commitment for me.

If the app is not useful for you without the missing feature, Apple does allow returns. I'm not quite sure how it works, but I see a few returns a year on my reports.

Also, I've open-sourced the hardest part of the app, the audio managing aspect, as Novocaine (GitHub.com/alexbw/novocaine), and along with the great package NVDSP, anybody could replicate the basic functionality of my apps with a few weeks of learning and effort. It'd be great for the audio app ecosystem, too!

I'm also interested in hiring a part-time developer to help flesh out the top-requested features, if anybody has ObjC coding experience. That'd make many more updates possible.

That open source library is awesome. Wow, thank you.

I've used novocaine on a hackathon project. Very fun little library, thanks! It was 10,000 times easier than setting up the audio unit chain, etc. I had done it the old fashioned way for my first app but there was an incredible amount of error-prone boilerplate code when all I really wanted was a callback function to populate output buffers.

This thing also looks pretty cool: http://theamazingaudioengine.com/

Novocaine is wonderful, thank you.

Nothing against you specifically astral303, but this is exactly why I will probably never build a stand-alone mobile app.

I re-read my post and I realize I do sound like a whiny asshole for not getting feature requests for a $5 app.

Good perspective.

This is like two days late, but its incredibly refreshing to people acknowledge that they had a wrong/flawed perspective, especially on HN.

You bought a product. You did NOT contract a developer. Your expectations do not reflect this.

$5 is cheap. By any standard. You proved it yourself, by purchasing the app BEFORE emailing him. If you think it's expensive, I trust you can outsource building a replica of the app for less than $5.

$5 barely affords you service, let alone the right to be dissapointed that your feature request was not immediately implemented. Are you really expecting enterprise level customization for a $5 app?

Look at this guy. He paid a WHOLE 5$ and now he is entitled to hours of programmer work from the developer.

I guess you can still like someone as a person while you dislike them as a developer.

It's nice to hear both sides of the story.

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