Hover.com is about first domain registrar I've used that didn't feel shady as far as milking every last dollar they could out of me. Trying to up sell, etc.
However, with the email service, google apps, and web forwarding, I'm a little concerned they'll start up-selling ssl, hosting, seo, website builders, etc, etc, etc, etc.
I think it would be hard NOT to do this as a domain registrar given how it probably feels like you're just leaving money on the table by not selling all these other related services.
That doesn't make any sense. As long as you set up the proper records in your new DNS provider prior to switching nameservers, there'll be no interruption.
It sounds like you switched nameservers first, assuming the records would just transfer over?
So, when you point to new nameservers, anyone pointing to namecheap's dns during propagation will get SERVFAIL.
It sounds absurd... but I've gone back and forth with support about it, with no solution.