Yeah that's true, and I definitely think that Ubuntu is trying to move in a more user-friendly direction than traditional Linux mindsets. In any case - what has been your experience with the "troubleshoot" tools in Windows? It's not that I'm arguing the point with you, I really do think they seem easy to use. My only problem, is that it's never actually succeeded in fixing or diagnosing the problem I was having. Am I alone in this?