Yea those were early orders where we were still isolating the price-quality ratio. In any case, if you don't like what you get, we'll refund you or ship you another one.
My reaction to the examples was "it seems like they don't actually want me to be able to see what the results look like." The pictures are very badly-taken: weird angles, bizarrely limited depth-of-field so most of it is out of focus, too close to see much of the picture, etc.
We placed it at the angles so you can see a closeup and also notice the texture in the brush strokes and paint. If you receive a painting and it's not what you expect, we'll refund you 100% plus the return shipping, or send you another painting.
that makes sense, but the way it's presented looks more like someone just doesn't know how to take a picture. Including full shots of each and calling the closeups out as detail views would help a lot.
I wonder if there's a way to nudge people to submit the "right" type of photo. I'd assume that your complaint rate will be far lower for the landscape type photo than the super close-up portrait.
I'm in agreement with the parent comment - I was interested, but the examples were a little off-putting. I'd consider removing the baby one or posting a different angle.