Welcome to our space! This looks very similar to AirPair.com (my startup), Wizpert, Codementor, Sudonow.com, anyfu.com, googleHelpouts, onscreenexpert.com
Would love to know how you guys differentiate?
In case you're customer that needs help, if you don't want to wait through the hackhands private beta and request an invite, you can get help in the next hour like hundreds of other folks that have been doing this for a year now:
http://www.google.com/+AirPair
If you need rails specifically (seem hackhands only support rails right now?). Have a look through some of our experts: