This has been a feature requested for, as far as I can tell from the support forums, four years now. It should be possible to make this allowed/disallowed per-zone, and as far as I'm concerned, I don't care who is able to download my tiny zone file. It would allow me to add more diversified DNS servers in the face of things like a DoS against Namecheap.
a) you had a pool of DNS server names, say 20, all with unrelated hostnames
b) you assigned 2 to each customer, randomly, when they configured a domain to use your servers.
Then, a DDOS attack would impact 10% of your customers instead of 100%. (Assuming other practices, like null routing the target until resolved)
.com was < 1 minute, .cm is > 55 minutes.
Their "update DNS server" page was acting a bit wonky, kept saying some of my nameservers were invalid when they weren't, but I eventually got them all switched.
This isn't a dig against Namecheap, it sounds like this attack is pretty bad, but for important domains Route53 just seems like a much better setup (geographically dispersed, different nameservers for each hosted zone, etc).
Good luck.
tamar (also at Namecheap)
Many of us already switched to other DNS servers during the panic, and we'd like to know whether you'd suggest we reverse that change in order to jump to v1 instead for a quicker result. Thank you.
I just suggested something, if money important for me, I didn't move all of my domains from namecheap to another provider :)
While offering some gift or compensation for ANY negative incident -- especially one outside anyone's control -- is nice, that's not something everyone can afford under ANY circumstance.