> i'm sure you (or your employer for that matter) have better things to do than twisting your internal policies to client's dis/liking

I'm sort of at a loss here. The customer is always right, right? If you're deploying software, everything the customer sees is what they're paying for. If it matters to them, and it bothers them (which I can see in this case), I think the good companies fix it, and the bad companies have "better things to do"