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Comment by raiyu | Hacker News Reader

Completely agree with you, we definitely broke a few promises.

We ran into this problem because we were used to our development cycle that we had in 2012, but in 2013 our growth really took off and we spent most of our time working on scaling challenges.

That unfortunately pushed us back on a lot of different timelines. Now that we've grown the company from 5 people to over 50 and with this latest round we're finally catching up and able to move things forward at a better pace.

We are reviewing and reprioritizing our product roadmap this weekend and next and will be providing more updated timelines and also issuing more updates if we fall behind on the new estimates.

Thanks, Moisey

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Fwiw....I love your interface and simple pricing. However, IPv6 is a deal breaker so I left. I understand things get busy... the problem isn't that ipv6 isn't available, it's that you didn't/don't communicate it. This makes me hesitant to become a customer again...

The other one that you really need to fix to access larger markets is having multiple users per accounts. Eventually you need roles as well, but just the simple fact of setting up multiple email accounts on one droplet account is a barebones necessity for any sensible customer that consists of more than a handful of people... According to a thread somewhere you announced that this would be done sometime in 2012, but it still isn't...

the interesting thing about the hosting market is the less people pay, the more entitled they feel.

not sure if digital ocean has customers in the $20k+/month range, but they are by far the least demanding.

pretty incredible isn't it?

> the interesting thing about the hosting market is the less people pay, the more entitled they feel.

This is not restricted to web hosting, but common human behavior.

I've freelanced as a web dev and wedding photographer in the past. Low paying clients typically demand much more than higher paying ones.

I've found that more often than not, this is because those who are constrained to smaller budgets tend to be personally invested in the success of their business where return on investment is of critical importance (i.e. small business owners).

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