I mean, was she mean and obstructing by explicit willful choice or was it a panic reaction and collapse of reasoning machinery in response to what she perceived as destruction of her world? Former is ill will, while later would seem to be a diagnostable episode.
to me it does. I think as a society we're at the level when we can allow and thus must allow to cut some slack to disabled people, and temporarily or permanent lack of ability to reason is a disability just like not having a leg for example. When some limping guy with a stick say stumble and hit you while falling, would you deploy your anger like it would be in the case of intentional hit? The same way with people who may not be able to function in the society and manage their societal responsibilities at the level we think of as minimally acceptable. Whatever reason for their current condition, to me these are just ill people who need help instead of full legal violence deployed against them. Though, from pure logical point of view, we can just say to this woman that last 20 years she should have learned her some Python, and thus her situation is her own doing. In my personal view, our ability to rein in such logic and deploy compassion instead of it is what determines whether our civilization goes forward or backward.
How? What action should be taken, given a diagnosis, that should not be taken otherwise?
Do you think she would voluntarily accept treatment that would make the eviction process easier?
Sure, but this condition is called "stupidity", and there's a whole section of society that takes offense at the concept.