This isn't new, really. It was already possible to book a taxi / van; elderly people often use services like this.
Second, some bus lines get so little used you need to call ahead two hours in advance before they send a bus to the bus stop.
Second, some bus lines get so little used you need to call ahead two hours in advance before they send a bus to the bus stop.
This is new "technology" in the same way that Amazon's 'predictive local distribution centers' were. (They guess what people in a neighborhood would want in the future, and locally store it ahead of time! Innovation lives!)
Amazon's innovation is managing to do that, not pay taxes, and not have to worry about making a profit at the same time.