We do have health expenditures that we cover out of our own pocket but it generally adds to be less than what we would spend for a $500 deductible plan with all the amenities.
There's a lot on the web about their screw-ups. Here's one link with some coverage:
http://gawker.com/tag/freelancers-union/
http://community2.myfoxny.com/service/displayKickPlace.kickA...
My guess has always been that COBRA is probably something that's required by law for employers to offer, but there's probably some loophole somewhere that allows them to price it so high that very few people actual take them up on it.
I've bought insurance through Cleveland's COSE (Council of Smaller Enterprises) in the past. Pretty expensive, but really good coverage (I have a family).
Also, I've dealt with BCBS in the past and could never get anyone on the phone if I had an issue.
YMMV, but I will never be a BCBS customer again.
Insurance has come up a couple of times on reddit and there are always comments about how bad BCBS is. Even several comments about how doctors will say they're booked just to avoid dealing with BCBS.