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Very weird support call. I finally said listen I think it's a problem with Sharepoint, and they forwarded me to Akamai, however they answered the phone as MS, but the CallerID showed Akamai Technologies.

If you've ever dealed with MS Business Support they have sections for every single product and some products are segmented by parts.

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Oh. MS's SharePoint premier support is definitely staffed with contractors; the two times I called, I talked to non-employees. I wouldn't draw any conclusions about the development staff from that though.

Akamai's services are almost too tightly integrate-able with sharepoint. Not only that I wouldn't call the support premier ;-)

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