1) It's possible to determine if someone has a Coinbase account (no rate limit)
2) It's possible to find out someone's name if they have a Coinbase account (no rate limit)
3) Coinbase can be used to spam people through unsolicited messages (no rate limit).
Their response basically equates to "so what, nothing's wrong". They ignored the initial reports and marked the bug as won't fix.
Someone used this vulnerability to pull a bunch of example addresses and their response is "so what, nothing's wrong, probably wasn't us".
But these are three serious issues.
1) Why should anyone be able to figure this out without being a registered application? This is especially true given #3. And the lack of rate limiting is just irresponsible.
2) Why should anyone be able to ask Coinbase what my name is? Even if they allowed that, why can you do it without being a registered user of their API? Again, the lack of rate limiting is also irresponsible.
3) I understand it's purposeful that they'll treat anyone as having an account for the purposes of on boarding, that make sense. But the ability to send emails to anyone on the internet without risking my reputation is asking for trouble. Again, this should be heavily rate limited unless you've registered with them. Anyone can sign up for an Amazon SES account, but you have to go through a few hoops before you can start sending out 500 messages a second.
These statements read like Baghdad Bob to me. We don't agree, nothing is wrong, go about your business as if nothing had happened.
If their initial response was "that's all correct, we're looking into rate limiting and maybe requiring you to register to make API calls" that would have been the end of it.
If I want to send money to someone, I should call Coinbase and they should send the request. The response to me should be "sent" or "error". Imagine if whenever I paid a bill with my credit card the return was not just "success" or "failure" but "success", "current balance", and "mother's maiden name". Disclosing that extra information is totally unnecessary.