Quite possible, but Coinbase really could have handled this better. They simply could have said, "You know what? While we don't agree with everything we're being accused of, we really value the community's trust and want you to know we're listening. First of all, we're really sorry to the folks who had their emails posted publicly. Secondly, we're doing XYZ to let you know we're on the case and re-evaluating our policies. Finally, we want to thank everyone who's reached out, you're helping to make Coinbase stronger."