Taobao.com Online Market Flourishes in China
nytimes.com
nytimes.com
1. IM between the buyer and seller is built in. There is usually discussion and negotiation over IM before a sale.
2. Funds are held in escrow until the buyer confirms receipt. It uses Alipay - from the parent company Alibaba.
The difference between eBay and Taobao is that sellers on eBay did not really have to compete with unemployed Chinese people on price.