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It seems this guy isn't the intended audience for the book. I, for instance, know that Netflix performance is bad on certain ISPs because of throttling and peering agreements but if someone wrote a narrative about this I wouldn't berate them for telling the public at large about it in words they would understand.

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There is a real and meaningful difference between popularizing and fictionalizing though. Some amount of gloss is needed to keep things tidy but if/when that crosses the line then the author is doing a disservice to his audience. This is doubly bad when the book in question is an indictment of the status quo with what amounts to a "call to action" in favor of some new business venture.

If the book was presented as non-fiction "based on a true story" that's one thing, but If the b

Obviously he isn't the intended audience of the book because he knows its thesis is false.

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