I see. So for a fear of future possible abuse by a future possibly big company, today we should ignore this blatant extortion attempt by a lawyer, in order to sympathize with this "poor, helpless" consumer?

This isn't a whiny post. This is exactly how companies should use social media to weed out these parasitic lawyers. Where the fuck is your concern for all these garbage costs that get put on the consumer because of these parasites? You should love this use of social media, because it actually makes our economy and legal system work better.