I really hope you hire a decent web designer. The markup is really not very good and the site doesnt tell you what it does when you first visit.
You should be aware of what a site does within a few seconds of visiting.
You should be aware of what a site does within a few seconds of visiting.
We don't have a graphic designer, so I can understand the lack of aesthetic appeal. However, are you seeing issues with the CSS/HTML? How do you measure how well it works?