Also, there was one really hilarious whopper in the story that deserves some attention:
"If there’s one company standing in Amazon’s way, it’s Chicago-based industrial supplies giant W.W. Grainger. With $9.4 billion in revenues it’s definitely the business to beat, controlling an estimated 6% of the entire B2B market. With a robust e-commerce operation."
While Grainger is a serious competitor, their actual competitive advantage is that they have numerous local outlets that you can actually visit. If the local store doesn't have something, they'll send it to your local store at no charge.
With that said, Grainger's site isn't particularly great, although visiting it just now, it seems they may have improved the usability a bit. I'd hardly characterize it as a "robust e-commerce operation."
The real competitor, at least on the web, is McMaster-Carr. Their product selection is vast; their prices are usually better than Grainger; their delivery is incredibly speedy, with orders typically arriving the next day, even with standard shipping. On top of that, their site is amazingly good for drilling down and finding exactly what you need.