Two great examples: 1.) Staying in Fremont, CA, needing a trip to the San Jose airport at 4:50 in the morning. I had a cab 'scheduled' but a few drivers didn't show up, and they didn't bother calling me to let me know that they were not going to show up. The dispatcher didn't speak english well and didn't understand the questions that I asked. If I had instant feedback that nobody was coming, I would have made alternate plans the minute that I knew nobody was going to pick me up. 2.) In Chicago for a business trip. I generally don't carry cash, but, needed a ride from point a to point b. Taxi driver's sticker said he took credit cards, but his machine was 'down.' A "standoff" of sorts occurred between me, the taxi driver, and Chicago PD; ultimately, after the police harassing him (and reminding him that a working credit card reader was required in the city), he reluctantly ran my credit card and let me out of his car.
It's unfair that the Taxi companies skirt these rules too -- Uber and Lyft just give their ecosystems a quicker way to get ride of bad actors and focus on customer service, where the Taxi companies are focused on keeping the medallion owners happy.
I have also had a few other things: kidnapped, cab driver trying to run other cars off the road, talking on cell phone (40% - 60% of the time), stopping for gas, picking up their friends, operate a vehicle with brakes that were clearly barely operable, and so on.
Uber has bad drivers too, but I assume they don't last long. In NYC, at least, cab drivers can expect to keep driving even after killing pedestrians. http://nypost.com/2014/02/09/cabbies-who-kill-or-maim-in-nyc...
The same thing is true for lawyers, land meters, certified accountants, ... they effectively get one "get out of jail free" card for any offence that occurred on the job, and isn't an obvious repeat offence, or was an obvious case of corruption (and getting paid a lot, but not directly to commit a crime is not corruption).
Why ? Two reasons. Firstly, because taking that licence destroys the person, nobody wants to do it. Second because of the effect of taking away licences, their competitors could cause their licence to be taken away to increase business (for lawyers at least, I know two cases where this happened)
Then the argument for overhauling taxi medallions and restrictive rideshare laws wouldn't be sidelined so often by stories of shitty uber drivers/practices and bad taxis alike. I also feel that everyone would benefit from this kind of government regulation _if done well_, because if left alone with little enforcement and only free market choices to influence business decisions, nobody would want to deal with servicing half of San Francisco, or folks with disabilities. Like your story of getting to SJC from Fremont - have you tried to catch an Uber on the east side of the Bay Area when you're not in downtown Oakland or near airports? It takes forever and a half even during the day. It's easier to just walk/use AC Transit to a BART station or wait and call for a regular cab five times than it is to wait for an Uber from OAK or worse for me, even though there were a whole bunch of times where I _wanted_ to pay for an Uber from Hayward to SF multiple times in a week (read: BART strike).
The current regulation regime does not produce safety, fairness or improve quality, but it does stifle competition.
The question we should be debating is the relative quality of regulated Taxi vs. Uber-style free market. To make progress we would need to allow Uber to operate for some time, and then look at the accident/crime/satisfaction surveys. Speculating about what regulation can do for us in theory is fruitless, and denying the opportunity for alternatives to be tested out, which is what those cab-lobbies advocate, is dishonest.
So yes I'm with you on this one. I also find it a little funny that everyone brings up anecdotal evidence about shitty cab drivers and awesome Uber drivers as an argument for deregulation. Such micro activities are meaningless in the face of what happens at the macro-economic scale.
Better regulation, like what you describe, seems better than no regulation, but I'd be willing to accept no taxi regulation if it gets rid of the political cronyism and high prices that go with it.
no, generally more expensive, but the product is way better. My girlfriend gets sick with exhaust vapors when typical cheap taxi drivers lave their windows open and insist their AC is broken. Taxi shocks are usually shot, and the ride crashes around on city streets. Uber has nice, comfy, clean, big, air conditioned vehicles. Worth the extra money.
I could go on about how much I have a problem with Uber, just like how much I hate taxis. The only nice thing about Uber here is that there's an easy way to get in touch and fix a problem. That for sure, I agree, is worth the cost.
That being said, I've found UberX in SF is cheaper than cabs, so I have even less interest in taking cabs.... but the last few cities I went to like NYC and Miami, the cabs were great. Wish SFMTA would step it up...
1. Download the Lyft app 2. Enter code LOSANGELES (works nationwide) 3. Request and enjoy your FREE ride 4. Repeat on another phone to ride home for free
http://online.wsj.com/news/articles/SB1000142405270230425020...
But it's not clear to me that other types of regulation are desirable. Environmental standards should be the same for all cars; driver training has been made almost redundant by sat-nav systems; a reputation-based system might be better than a 'requiring pickup' system.
In particular, I want a regulatory system that makes it easy for someone to be a taxi driver only from midnight to 2am on Saturday nights. Or only to and from the airport between 3pm and 6pm. This is the sort of flexibility that brings down costs overall.
Did you know in many cities you cannot be a tour guide without a license? Open a hair salon? Want to do business with a government agency, well there might be rules pertaining to the services your business provides in that case, and that case only.
The list goes on and on. Eventually we need to really analyze what really is important. I would say if life is on the line then you might be justified, but driving a few people between points on a map?
Urban taxi companies have many, many problems that have persisted for decades. There is no one solution that covers all of them.
They should be regulated by the market. Consumers will buy what they want and suppliers will conform to demand or go out of business.
Now Uber is probably changing all that thanks to mobile internet, but that wasn't possible before.
I agree.
The medallion system is a disaster. In fact, it's systemized government corruption. Most of these medallion-owning assholes have never driven a taxi in their lives. They're just rent-seeking vampires.
The purpose of limiting the supply of drivers is to prevent a race to the bottom-- and I would generally support that, for a variety of reasons. But the effect of the medallion system is that drivers do no better under the system than without it, because they have to pay enormous leasing fees.
A fully unregulated system is a bad idea (it means you're screwed if you live in the outer boroughs, it will encourage unsafe conditions and driving) but the medallion system needs to be shut down.
I do think things like Uber and Airbnb are very cool and innovative
Uber is an evil company. It's not surge pricing alone that makes it evil. It's the complete lack of transparency around surge pricing, and the fact that (unlike Lyft) it increases its own take when surge is in effect. It's one thing for prices to go up when the supply of cars can't mean demand. It's an entirely different situation when the (a) pricing algorithm is opaque and (b) it's determined unilaterally by a company with every incentive to manipulate it.
I am glad to see the medallion parasites under threat, though. If I were mayor of any of these cities, my first move would be to scrap the medallion system, with no compensation to their owners.
It's not hard. If you don't like the price of something, don't buy it.
Uber collects when surge pricing is in effect, which means that there's a conflict of interest in how it manages this algorithm, which is not really a free market. In a free market, drivers and riders (not Uber) would decide on the price point for each level of service and availability.
I would imagine that when surge pricing is in effect Uber comes away with less revenue than periods where fares are normal.
That seems very unlikely.