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Here are some other places to look for UI bugs that people likely aren't paying attention to:

- Look at your help pages. Chances are nobody has been keeping them up to date and they're a mess.

- Look at the international versions of your product. German is usually a good candidate since the long words can introduce wrapping issues.

Can someone explain why this password reset interface is "heartbreakingly terrible"?

Text boxes are not aligned and should be. Extra text way to the right when it should be closer to the point of interest.

The page isn't unusable, just awkward in layout. It looks like a page an engineer thru together in 10 minutes early in the dev cycle thinking, "we'll clean this up later"

Exactly. It's not amazing, but if that's the darkest corner of your UI, I actually think you are in pretty good shape. You should have seen the pages I stumbled into on the Avis site.

This is a terrific point and goes hand in hand with all the recent criticism of twitter's new-user-onboarding experience.

I myself signed up for a twitter account years ago but never could figure out how to use it until recently, really after I read all the posts about twitter's failures and understood what I should be doing.

The Dark Corners of Your UI