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Thanks, currently writing that google doc.

Combining customer support with a buyer role in the same person is interesting, hadn't considered that before.

As someone bootstrapping from Seoul, I think there's something to patio11's idea. A related untapped market for recruiting is: Japanese women who came to the US to be with their partners studying/working in the States. The Korean equivalent is something I want to tap into in the future.

Bemmu, thanks for the post. Can I ask which support ticket solution you're using now, and how you like it?

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