Chas was kind enough to call me and not only explain their product, but also to educate me on HIPAA compliance in general from a legal standpoint (his background) – answering all my questions until I had a really good grasp on it and pointing me in the right direction to learn more.

(I'm working on a product that may eventually use this – left my email on their website and Chas got in touch and we ended up on a Skype call)