I do not think Synology has much to do what it happen. A weak password, an out-of-date Synology software and/or an incorrect setup are all caused by the user.
Synology produces very good products at very affordable prices.
Synology produces very good products at very affordable prices.
Also, this is not the first time this has happened to Synology hardware. Sure, bigger companies attract more attacks, but this is incredibly bad.
I see that your account is only 19 hours old.
I own a DS411J. Really happy with it.
PayPal has been described as "a fraud detection company that also transfers money." That's how Synology needs to think of themselves.
[0] https://twitter.com/mikeevangelist/status/496322439740424193