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Thanks for the info about 2 and 3. For 4, he "promised" me multiple times that they would keep unlimited data in my new contract. He said they just wanted me moved to the new network. Messed up, if they're actually trying to trick me. I asked if I could record the call and he said no, he'd have to hangup if I did.

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But they may be recording the call "for quality purposes". Sure sounds like they are lying to you. Why not let them send you the contract to look over though?

In most states as long as someone is legally recording then anyone may do so. If they told you that they are recording for quality purposes then you can record it too.

Sure. But they also have the right to hangup (which is what the rep said he'd do). I believe the law is that you have to notify the other party that you are recording, otherwise it can't be used in court.

Varies by state in US.

Yeah, exactly :|

I had asked him to send the contract over, he said he'd send the contract but that they don't put the plan (e.g. "unlimited data") in the contract.

Sure sounds shady and worthy of better business bureau.

The Better Business Bureau is more of a protection racket than a consumer protection agency. You should contact the office of your state's Attorney General. Those folks are a consumer protection agency.

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