I mean these as honest questions. The law is complicated, and it's easy to accidentally run afoul of some provision somewhere while acting in good faith. Outside of retribution, it's preferable to resolve these situations amicably. It's faster for the employee and less risky for the business. So when I hear these kinds of stories, I like to identify where the breakdown happened. Was it a bad hire? A broken reporting process? A failure of the lawyers to assess the claim?
Definitely not. Was a small company so I would have known.
"And if the employee did not, do you have an idea of why?"
I think they were probably upset about something else. One interesting thing was the DOL office was a mere 2 blocks from our office. Perhaps that played into it.
(More detail in my other reply)