That said, as soon as you need any kind of ongoing relationship with someone who can seriously transform the design & aesthetics of your product into something competitive, the value of the high-end designer becomes immediately apparent. $100/hr might even be cheap, depending on your needs. It's just an entirely different market.
> A logo is what identifies you. It's the symbol that takes up space in a customer's mind when they think about your company. There is no symbol that is more connected to your company than a logo.
And then you end up with a logo that is, frankly, awful. Which means now customers will associate that awfulness with your company. Is that what you want?
The service I provide, if it does its job well, is something you never should need to go back to ever again. Almost all my visitors are one time visitors and there is little/no return value on what I do. So, in this instance, customers never think of my brand. So it really doesn't matter.
And you say it's awful. I don't think it's awful. It's functional. It doesn't distract from everything else, it doesn't add anything special. That's good enough. I don't want people thinking about my logo, I want them getting what they need and leaving.
This is true of most logos. The opposite of "awful" isn't "shoots out rainbows that dazzle and disorient the viewer".
The logo should look like it was done carefully and with attention to detail. It should be balanced and pleasant to look at. Even subconsciously, people will pick up on those qualities (or their lack) and infer the same about your company.
I don't mean to slag on your logo. I know it's probably not a priority for you. But it does a disservice to others to say, "Look how easy it is to solve your logo problem!" when the end result you got was actually pretty poor.
In particular, the outermost "radio" arc cuts unpleasantly close to the "S". It doesn't match any of the other spacing and makes the "S" look like it has some weird thing attached to it. The other arc is thinner for no clear reason and the spacing between it and the dot over the "i" and the outer arc is inconsistent.
To my eye, the whole set of arcs is too tall and makes the outline of the entire logo look unbalanced.
Also, the kerning around the first "e" is bad.
I understand you think no one cares about your logo, but you took the time to animate it and put it a video. Why not at least drop a bit of cash beforehand and make sure it's worth reusing?
Argh. I hate being negative without being helpful. Here's something like I had in mind: http://imgur.com/bpUqyKd
Do with it as you will.