How AT&T could have avoided their Security Breach due to an employee

Learn to de-provision correctly. Companies use a variety of software applications on and off the cloud to ensure that their day-to-day work gets done. Each employee has their own individual account on each of the applications. But let’s say that you have to de-provision an employee that has left the company. Your administrator has written a document that describes the procedure for de-provisioning an employee from each app. It will remind him to de-provision an employee from Microsoft Exchange, Google Apps, SharePoint, Dropbox, and any other application that employee uses in his daily activities.

Oh! What’s this? The administrator forgot to include a reminder to delete the employee’s Podio account? Let’s say that you have lost 400 employees in the last year. That means that there are 400 Podio accounts — some of them belonging to ex managers — floating around. If, at some point, one of those accounts is compromised (and this kind of thing happens all the time), then this gives the hacker free reign on your entire CRM system. Before you de-provision someone on PerfectCloud, you have a list right in front of you of all the applications that this person uses. Provisioning and de-provisioning is more of a breeze and less of a hair-curling nightmare that people tell stories about around a campfire. By using this system, you ensure that you don’t leave behind any zombies. Besides, it’s also a cost-saving opportunity since you don’t have to pay for accounts that are inactive and forgotten.