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Comment by kolev | Hacker News Reader

This is a capitulation - even Google uses Slack instead of Hangouts (although just a few teams); even Microsoft instead of Skype.

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Neither Skype nor Hangouts are intended to compete with Slack. They're consumer products, while Slack is intended for business teams.

I'm sure way more businesses use Skype and Hangouts than Slack and HipChat.

Skype is actually pretty good for teams. I used to work at a company where it was our primary medium of communication, and we were almost forty people. It's extremely easy to create a group chat in Skype and destroy it with IRC OPs like features. It is also tempting to use since Skype provides a way to initiate a voice call right there from the chat. And one can always access the chat history as well. People have also written Skype bots.

Skype bots that have to be hosted with someone clicking the buttons in the UI, or that get broken every time Skype updates, no?

I wouldn't want to trust any business use to something that doesn't provide a documented API that I can use from my own code.

Skype is a resource hog - especially on mobile. Plus, no API, no thank you! (Disclaimer: I'm actively using Skype as work, just because everybody's so used to it.)

You're right. So what?

There are many businesses that still use Excel as their CRM software, even though there are purpose-built apps that work better.

My point is that Slack, Hipchat, and others are specifically targeting businesses. Having an API with integrations to other software (CRMs, issue trackers, PM, etc.) is one huge advantage over Skype, just as an example.

Hangouts and Skype are good for instant connections to somebody for a quick video chat. Slack is for long-length conversations which require a good historical record. They're aiming for different use cases.

Visa does as well :)

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