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Remember, any cloud service you use may shut down and delete all your data tomorrow, whether through bankruptcy, acqui-shutdown, accident, or vandalism. If it's a free service you will have no comeback. If it's a paid service you probably won't have a comeback either.

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Free service yes, but if you're paying for SaaS and rely on it for your business you should really get a source code escrow agreement in place. That will allow you to get the necessary components from the provider in case they go belly-up or such.

Of course hosting the application is a whole different thing, but hey, at least you got all your data available.

Has anyone successfully done the escrow thing? That would also only be available to the very largest customers.

also data corruption... which happened to me on Skydrive (now named Onedrive)

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