Consider the layout that he applied to the citation sentence, where Word waves a magic wand and leaves some of them italic and some not. The simplicity of WordPerfect and LyX does not do that.
The underlying problem is that Word tries to be smart and tries to guess what you are trying to achieve. He argues that most of the times it is wrong. But even if it were right some of the time, it's very annoying when wrong, very hard to correct, and indistinguishable from magic.
And I don't want to have some unpredictable tool run on the text that I painstakingly created.