I grew up really respecting the NYTimes as an institution, but now when I read what they have to say about things I actually understand I am quite underwhelmed by their investigative prowess. I feel like they have a serious habit of using quotes and other colloquial (mis)understandings that are incorrect to spread FUD about specific tech companies. Check out their record on AMZN, for instance. In this case they use this guy to set up a completely false dichotomy: who wouldn't rather that? I'm sure even Uber would rather that. But that's not how life (read: the economy) works at all.