i've been rooting for hailo, but in new york, the experience i've had the last 3 times i've tried to use it has been that despite an initial promise with a time estimate, they were unable to actually get me a car. sadly, no redesign is really going to address that.
That's why Hailo is stopping in North America, if you try the app in Dublin or London you should have a much better experience.
> "That's why Hailo is stopping in North America"
Why, exactly?
They can't compete against Uber and Lyft, at least so they claim.