Sadly, this meme is universal through time and space and shows no likelihood of abating.
I once had a customer who told vendors, "I don't want maintenance, and I don't want the software I just bought to change, ever." At the time, most of us thought he was crazy. Now I'm not so sure.
I'm still sitting shivah for Classic Google Maps, Palm Graffiti, and Windows XP. Sigh.