At Uber, the inmates are running the asylum

> Companies that never grow up tend to go the way of Groupon or MySpace, two now-faded comets. As good as Uber’s app is, there are limits to how much bad publicity it can absorb before it hurts the bottom line.

> At Uber, the inmates are running the asylum. That needs to change, while there’s still time.

Neither of the failure of the given examples had anything necessarily to do with bad publicity so they are unrelated to Uber. Groupon had a bad business model, but it still makes a ton of revenue.

I have the impression here that someone is trying to oust someone at Uber for whatever reason. If the shareholders had a problem with the execs, they'd make it known. Internet mobs can be effective, but why is the mob being unleashed against Uber? Who is benefiting?